AQUA SOFTTECHNOLOGIES
Privacy Policy
Information We Collect
When you use our water softener services or contact us for quotes, we may collect:
- Personal information (name, email, phone number, address)
- Property details for water softener sizing and installation
- Payment information for services rendered
- Communication preferences for service updates and maintenance reminders
How We Use Your Information
We use your information to:
- Provide water softener installation and maintenance services
- Calculate accurate pricing for your specific needs
- Schedule service appointments and delivery of salt supplies
- Send service reminders and maintenance notifications
- Improve our services based on customer feedback
Information Sharing
We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (such as scheduling with our installation teams) or as required by law.
Online Orders and Payments
When you order salt on this website, your payment is handled by Stripe, who process your card details on our behalf; we never receive your full card number. Your name, delivery address, phone number and order details are shared with us so we can deliver your order, and order and enquiry notifications are sent to us by our email and automation providers.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@aquasofttechnology.co.uk or 01449 798161.
Last updated: January 2025 (online orders section added September 2026)